Andersen RV Services Website Privacy Policy

Effective Date: 01/22/25

1. Introduction

Andersen RV Services ("we," "us," or "our") is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and disclose information gathered through our website (the "Site"). By accessing or using the Site, you agree to the terms of this Privacy Policy.  

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, mailing address, and billing information. We collect this information when you voluntarily provide it to us, such as when you fill out a contact form, request a quote, or make a purchase.  

  • Non-Personal Information: This includes information that cannot be used to identify you, such as your IP address, browser type, operating system, and browsing history on our Site. We collect this information automatically through the use of cookies and other tracking technologies.  

3. How We Use Your Information

We may use your information for the following purposes:

  • To provide and improve our services: This includes responding to your inquiries, processing your orders, providing customer support, and improving the functionality and content of our Site.  

  • To communicate with you: This includes sending you service updates, promotional offers, and other marketing communications. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.  

  • To personalize your experience: We may use your information to personalize your experience on our Site, such as by showing you relevant content and advertisements.  

  • To protect our rights and interests: We may use your information to prevent fraud, enforce our Terms of Service, and comply with applicable laws and regulations.  

4. Disclosure of Your Information

We may disclose your information to the following third parties:

  • Service providers: We may share your information with service providers who assist us with payment processing, data analytics, email marketing, and other essential functions. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.  

  • Business partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.  

  • Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Site or the public.  

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect non-personal information about your browsing activity on our Site. This information helps us analyze website traffic, improve our Site's functionality, and personalize your experience. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our Site.  

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.  

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.  

8. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.  

  • Deletion: You can request that we delete your personal information.

  • Objection: You can object to the processing of your personal information.  

To exercise any of these rights, please contact us using the contact information provided below.  

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review the policy periodically.  

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Andersen RV Services

101 Rainbow Drive PMB 2859, Livingston, TX 77399

(936) 245-1013

hello@andersenrv.com

Andersen RV Services SMS Compliance Policy

Effective Date: 01/22/25

1. Introduction

Andersen RV Services ("we," "us," or "our") is committed to complying with all applicable laws and regulations regarding the use of Short Message Service (SMS) messaging for business purposes. This SMS Compliance Policy outlines our guidelines for sending SMS messages to customers and other individuals.

2. Obtaining Consent

We will obtain express consent from individuals before sending them SMS messages, including marketing messages. This consent can be obtained through:

  • Opt-in forms: We will provide clear and conspicuous opt-in forms on our website and other marketing materials, where individuals can explicitly agree to receive SMS messages.

  • Keywords: We may use keywords that individuals can text to a designated shortcode to opt in to receive SMS messages.

  • Verbal or written confirmation: We may obtain consent verbally or in writing, but we will ensure that we have a clear record of the individual's consent.

3. Providing Clear and Conspicuous Disclosure

When obtaining consent, we will provide clear and conspicuous disclosure of the following:

  • Our identity: We will clearly identify ourselves as the sender of the SMS messages.

  • The types of messages: We will describe the types of messages the individual will receive (e.g., marketing messages, appointment reminders, service updates).

  • Message frequency: We will provide an estimate of the frequency of messages the individual can expect to receive.

  • Cost: We will inform individuals if there are any costs associated with receiving SMS messages (e.g., message and data rates may apply).

  • How to opt out: We will provide clear instructions on how to opt out of receiving SMS messages, such as by replying with "STOP" or texting a specific keyword to our shortcode.

4. Honoring Opt-Out Requests

We will promptly honor all opt-out requests. Individuals who opt out of receiving SMS messages will no longer receive messages from us, except for transactional messages related to their existing orders or services.

5. Message Content and Frequency

  • Relevant content: We will only send SMS messages that are relevant to the recipient's interests and preferences.

  • No unsolicited messages: We will not send unsolicited messages (spam).

  • Reasonable frequency: We will not send messages at an excessive frequency that could be considered harassing or annoying.

  • Clear and concise language: We will use clear and concise language in our messages, avoiding jargon and technical terms.

6. Message Delivery

  • Timely delivery: We will make reasonable efforts to deliver SMS messages in a timely manner.

  • No misleading headers or content: We will not use misleading or deceptive headers or content in our messages.

7. Privacy

We will handle all personal information collected through SMS messaging in accordance with our Website Privacy Policy and all applicable privacy laws.

8. Record Keeping

We will maintain records of all consent obtained and opt-out requests received for a period of at least four years.

9. Monitoring and Compliance

We will monitor our SMS messaging practices to ensure compliance with this policy and all applicable laws and regulations. We will regularly review and update this policy as needed.

10. Contact Information

If you have any questions or concerns about this SMS Compliance Policy, please contact us at:

Andersen RV Services

101 Rainbow Drive PMB 2859, Livingston, TX 77399

(936) 245-1013

hello@andersenrv.com

Andersen RV Services Website Terms and Conditions

Effective Date: 01/22/25

1. Acceptance of Terms

By accessing or using the Andersen RV Services website (the "Site"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Site.

2. Use of the Site  

You may use the Site for lawful purposes only. You may not use the Site:

  • In any way that violates any applicable federal, state, local, or international law or regulation.  

  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.  

  • To impersonate or attempt to impersonate Andersen RV Services, an Andersen RV Services employee, another user, or any other person or entity.  

  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Andersen RV Services or users of the Site or expose them to liability.  

3. Intellectual Property

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Andersen RV Services, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.  

4. Disclaimer

The information presented on the Site is provided for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.  

5. Limitation of Liability

In no event will Andersen RV Services be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Site.  

6. External Links

The Site may contain links to third-party websites or resources. You acknowledge and agree that Andersen RV Services is not responsible or liable for:

  • The availability or accuracy of such websites or resources; or

  • The do not imply any endorsement by.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law provisions.  

8. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Andersen RV Services with respect to the use of the Site.

9. Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.  

10. Waiver

No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and Andersen RV Services's failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.  

11. Changes to Terms and Conditions

Andersen RV Services reserves the right to amend these Terms and Conditions at any time. We will post the updated Terms and Conditions on the Site, and the updated version will be effective as soon as it is accessible.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Andersen RV Services

101 Rainbow Drive PMB 2859, Livingston, TX 77399

(936) 245-1013

hello@andersenrv.com